ISBN 978-0-9757864-9-9


Clients for Life

by Paul D. M. Sherry

Clients for Life is the sequel to Paul Sherry's first book Selling is Not a Science. In Clients for Life, Paul shares his knowledge of using effective communication techniques throughout the sales process. This book is essential reading for any sales consultant who desires to expand their communication skills in order to improve their relationships with clients.

During his career as an automotive sales consultant, Paul has sold almost 6000 vehicles for the Bill Buckle Automotive Group, which is based on Sydney's lower north shore. In 1990 Paul became the first Toyota Salesperson to deliver 2500 Toyotas, winning the Toyota Sales Presentation Skills Contest. In 2002 he was ranked amongst the top 10 Sales Consultants for Fleet Metro.

Paul's sales success can be attributed to his exceptional skills in building long-term client relationships, representing quality products and being associated with a highly reputable dealership. Paul is living testimony to the success of his sales credo that "the purchase experience by our clients should be the catalyst for an ongoing business relationship...". Clients for Life is the result of Paul's thirty years experience of making every contact count.

'Paul's career success is largely due to his dedication to customer service and treating every customer with the courtesy and respect they deserve.'

Jane Buckle,
Bill Buckle Automotive Group

'The region recognises Paul's contribution and dedication to sales and customer satisfaction over many years of service. Paul's continuous achievements are testimony to the success of the dealership and Toyota's positioning in the market place.'

Sean Hanley
Regional Manager, Eastern Region Toyota Motor Corporation Australia

'Paul is very much aware that planning, training and practice are the essential elements to improve your personal performance.'

Des Hasler
Coach, Manly Sea Eagles